Connections is our internal development programme. It's a series of modules and workshops that'll give you the training, knowledge and confidence to move into a more senior role.

Join us as a Customer Service Assistant, and you can take Connections 1. Complete it and you'll be able to apply for a Duty Manager job. Connections 2 and 3 will then lead you onto Deputy Manager and finally Convenience Store Manager.

All the Connections programmes focus on competencies – your ability to excel in certain areas. And they range from decision making and operational leadership to time management and communication skills.

You'll need to have proved yourself in your current role to get onto the programme. And while you may have to do a little extra study at home, time will be set aside during your working day to attend workshops and complete modules. Of course, you'll get lots of help and advice from your Duty, Deputy and Convenience Store Managers, too.

As you'd expect, you can't pass a course simply by sitting in a classroom. You'll have on-the-job reviews in the store to show you understand what you've learnt. And at the end of each Connections programme, you'll also have a special project to complete.